Nexus Group LLC | The Science of Service Solutions ®

Responsive Service

Innovative Management

Our equipment maintenance management solution (EMMS) combines coverage of existing service contracts into one manageable agreement, saving our customers time and money. We enhance traditional service agreements by standardizing the service delivery process, Field Service Reports (FSRs), and technician access protocols across a broad range of equipment types while incorporating the Original Equipment Manufacturers and ISO technicians under a single agreement.

Healthcare

A unified maintenance solution that promotes in-house capabilities from diagnostic imaging to radiation oncology

Government

SBA Certified Small Business contractor with over 20 years combined experience supporting mission critical equipment

Higher Education

Enhanced efficiencies and standardization through consolidated service agreements

Research

Offering an alternative to sole source contracts with a network of OEM and ISO partnerships

Research Laboratory

Research and analytical laboratories rely on highly proprietary equipment where only the Original Equipment Manufacturer is authorized to access software and service all aspects of the equipment. This generally limits service options and forces laboratories to issue multiple agreements to respective manufacturers with varying processes, workflows, ...and inconsistent expiration dates. Within procurement, this creates single source acquisitions that are difficult to compete and validate for cost reasonableness. Nexus Group offers a dynamic solution that leverages the Original Equipment Manufacturers for all proprietary service needs while incorporating regional ISOs for routine service when possible to promote a highly responsive hybrid solution. Nexus Group utilizes only qualified manufacturer technicians across multiple proprietary equipment types under a single agreement to optimize service request workflows and significantly reduce maintenance costs.

Healthcare Imaging

With hundreds of qualified providers capable of servicing a broad range of healthcare imaging equipment, Nexus Group expands its clients’ resources and capabilities by utilizing its vast vendor network to create a hybrid solution that incorporates talented technicians across company lines. Nexus takes this approach further by truly partnering with ...hospital in-house biomedical engineering teams as an extension of its vendor network. Nexus understands the value provided by in-house biomedical engineering teams and promotes ongoing training and service capabilities while utilizing manufacturers and certified ISO providers to bridge the gap. This multifaceted service approach significantly reduces downtime and service costs while optimizing technician redundancies. From general x-ray, to MRI and radiation oncology, Nexus provides a truly comprehensive maintenance management solution.

National Coverage

As a federal contractor with over 20 years combined experience, Nexus supports a broad range of equipment types in healthcare, laboratory, government, and university environments. Nexus serves the National Institutes of Health and various Department of Defense healthcare and laboratory facilities nationally. For clients with multiple facilities, ...our solution mitigates the risk of limited or regional technician availability. With an expansive provider network, Nexus covers equipment types from mass spectrometers, x-ray screening systems, to CT Scanners. Nexus leverages its expertise in strategic sourcing and service logistics to render responsive service and support.

Supporting Your Mission In Healthcare

Supporting Your Mission In Research

Supporting Your Mission In Science

Reliability That Makes A Difference

Your Mission Is Our Priority

Responsive Service Innovative Management